Delivery Schedule

We aim to ship all items the day after payment is received if all items are in stock. Most orders are received within 3 business days.

If some of your order is not in stock we will aim to dispatch these items within 14 days of your order. If, in the unlikely event, that we are not able to send your items within 14 days we will contact you.

We will deliver outside of the EU but will not accept responsibility for customs charges due from larger orders. Please check your countries import charges before ordering.

Unless we agree a longer time for delivery of your order with you, we will always deliver you goods within 30 days. If we are unable to fulfil your order within 30 days we will inform you immediately and if you are in agreement arrange another time for delivery of your order. If we cannot arrange another time for delivery we will gladly refund any money you may have paid and/or cancel the order.

Chi-Mania cannot be responsible for delays in delivering your order due to the Postal Service however caused.

Your order is not considered to be "lost" until 15 days after the expected delivery date. Therefore, unfortunately we are not in a position to replace your goods until such time that we receive a refund from Royal Mail.